FAQs
Find answers to common questions from Springnest customers.
Springnest User Account
Springnest Pricing Changes - May 2023
Starting 1 May, we are increasing the price of Springnest's standard subscription from R431.25 per month to R460 per month. Why are we making this cha...
How is data being stored via your Springnest website?
As a paying Springnest client, we store completed Contact Form data. When a website visitor navigates to your Springnest website and completes a or an...
How do I switch between my properties sites?
In the event that you have multiple Springnests sites, Springnest makes it easy for you to easily switch between your properties sites. Step 1: Click...
How to login to your Springnest website
Here is a quick guide on how to login to your Springnest website Step 1: Navigate to your Springnest website > Scroll to the bottom of the website an...
How to reset your Springnest password
Forgot your Springnest password? Here is a quick guide on how to reset your password Step 1: Navigate to the Springnest login page > Click I forgo...
Website Traffic
Springnest Idea Board
What is Springnest's Support Policy?
✔ We assist you in getting the most from Springnest's features and functionality ✔ We assist you in familiarising yourself with Springnest's new fea...
Cancellation Policies on Springnest Websites
When guests make a booking by paying a deposit or full rate, there is often the expectation of a Cancellation Policy which outlines the requirements f...
Adding a Favicon to Your Springnest Website (Your Website’s Small Icon)
A favicon is the small logo or icon that appears in your website’s browser tab, in Google search results, and when someone saves your site as a book...
Why are there fluctuations in my web traffic?
Fluctuating website traffic can be alarming, though it is completely normal. There are various reasons why your traffic could see drastic spikes or di...
How to upload or share content with Springnest via Dropbox
With Dropbox, you can upload photos and files via a unique link for your property. Alternatively you can share an entire folder with Springnest via Dr...