Springnest's Reviews feature makes it easy to display reviews of your choice on your Reviews Page, as well as on related products, or other pages. Keep in mind that your website will not automatically display reviews from any source, the purpose of this feature is to offer you control over your content, and to showcase your most helpful guest feedback to your website visitors.
Note: The Reviews feature replaced the precious Guestbook Page type in February 2022. Any existing reviews from your Guest Book page were automatically migrated to the new Reviews section in Springnest Admin.
Adding a new Review
A review is made up of multiple fields, some fields are compulsory others optional. Build your review according to the fields ideally suited to your review
Step 1: Navigate to the Marketing tab > click the Reviews section
Step 2: Click the +Add a review button
Step 3: Build your review by completing the fields that are applicable:
- Review Heading: Add a succinct heading that gives an overview of the Review
- Guest Review, Name, and Location: Complete the essentials of a Review by adding the full review, the name of the guest(s), and their location
- Review Link and Source: If your review is sourced from an external source (eg. TripAdvisor) you can add your TripAdvisor page URL/link to the Review Link field as well as select TripAdvisor from the drop-down menu within Source
- Products: If this review is related to specific products on your website (eg. room or activity) you can select the product from the drop-down menu
Step 4: Click Save Review
Editing or Updating an existing Review
Step 1: Navigate to the Marketing tab > click the Reviews section
Step 2: Click "Edit" next to the review you would like to edit or update
Step 3: Add or update the relevant fields > Click Save Review